Product

A recording issue on iPhone, now fixed

StormInterview Editorial1 min readOctober 18, 2026

Key takeaways

  • Recently, an interview recorded on an iPhone or iPad could be saved without sound.
  • This release fixes the issue where recordings on iPhone and iPad could be saved without sound.
  • Employers can enable an optional, unscored practice question before the interview.

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A recording issue on iPhone, now fixed

We believe in being open with the teams who use StormInterview, so here is what happened and what we changed.

What happened

Recently, an interview recorded on an iPhone or iPad could be saved without sound. The video came through, but the candidate's voice did not, so the answer could not be heard or transcribed.

What we fixed

This release fixes the issue where recordings on iPhone and iPad could be saved without sound.

What is available now

  • An optional, unscored practice question that employers can enable before the interview.
  • A recording without usable sound can be flagged for your team with a clear "no sound recorded" notice instead of an empty score.

What this means for you

Was one of your candidates affected? Contact support and we will look at the recording with you. If you have a question in the meantime, open a ticket on the Support page in your workspace.

Frequently asked questions

Which devices were affected?

Interviews recorded on an iPhone or iPad.

How do I know whether a recording has sound?

A recording without usable sound can be flagged for your team with a clear "no sound recorded" notice instead of an empty score.

Do I need to do anything?

No. Was one of your candidates affected? Contact support and we will look at the recording with you.

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